Quality Management & Certifications: Your Audit-Ready Logistics Partner
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In commercial moving and project logistics, quality is not a matter of perception but the result of measurable, certified processes. For complex projects such as site relocations, international expat management, or ongoing in-house logistics, companies need to rely on seamless compliance and the highest level of operational security.
As a certified moving company, DACHSER & KOLB is built on internationally recognized quality standards, transparent service level agreements, and demanding industry guidelines. We provide your procurement and quality management teams with a legally reliable foundation for every sourcing decision.
Are you planning a specific project or do you need detailed documentation for your internal quality management?
Our ISO Certifications: Process Reliability and ESG Compliance
Our operational and administrative workflows are regularly reviewed in depth by independent, neutral auditors (DEKRA). This ensures the stability of your supply and project chain:
ISO 9001:2015 – Global Standard for Quality Management
Certification to ISO 9001:2015 confirms that DACHSER & KOLB has implemented a comprehensive and effective quality management system. For your company, this means a verifiable reduction in error risk across all project phases, along with a clear commitment to continuous performance improvement. In addition to our headquarters in Kempten, our strategic locations in Munich, Ravensburg, Frankfurt, Koblenz, Cologne, and Düsseldorf are also fully certified.
Your direct B2B benefits from our quality management:- Minimized claims rates:
Standardized packing and loading processes reduce the risk of transport damage to virtually zero. - Continuous improvement process (CIP):
Every project is reviewed internally so that workflows can be improved proactively for future operations. - Error-free documentation:
Standardized records, digital inventory lists, and transparent service documentation simplify your internal audits. - Audit reliability in procurement:
Our transparent system meets the strict requirements of your internal supplier assessments.
- Minimized claims rates:
ISO 14001:2025 – Sustainable Environmental Management for Your Climate Goals
The ISO 14001:2025 standard confirms an effective environmental management system. DACHSER & KOLB supports your procurement team’s ESG goals by using resources highly efficiently, minimizing transport routes through network strength, and demonstrating environmental responsibility throughout the transport chain. This helps protect your sustainable supplier rating.
Our measurable contributions to your carbon footprint (ESG compliance):- Efficient route and network planning:
By leveraging the global DACHSER network, we minimize empty runs and travel distances. - Certified disposal concepts:
Obsolete inventory and packaging materials are recycled or disposed of properly in strict compliance with circular economy regulations. - Resource-efficient logistics:
We use durable, reusable transport systems (e.g. sturdy PC crates and specialty cases) instead of disposable packaging.
- Efficient route and network planning:
FIDI FAIM PLUS: The Highest International B2B Standard
As a global mobility partner, DACHSER & KOLB handles intercontinental site transfers and expat relocations as part of its day-to-day core business. For cross-border operations, we are subject to the most demanding audit process in the industry:
- More than 200 quality criteria:
As part of the comprehensive FIDI audit, financial stability, operational processes, IT security, and data protection requirements are reviewed in full. - The premium FAIM PLUS label:
The FAIM certificate is the only globally recognized quality label in the moving industry. Due to our additional ISO certification, our Kempten headquarters holds the exclusive FAIM PLUS status.
Integrity and Legal Certainty Across the Entire Logistics Chain
For global corporations and mid-sized business clients, quality goes hand in hand with full legal certainty. DACHSER & KOLB firmly integrates all core requirements of modern B2B compliance into every project workflow:
- Strict data protection (GDPR compliance):
The transport of personnel files, sensitive IT hardware, or financial documents is handled in sealed systems. Our teams are fully committed to data confidentiality requirements. - Employment law compliance (MiLoG):
We guarantee full compliance with Germany’s Minimum Wage Act and high occupational safety standards. This effectively protects your company from co-liability as the client. - Transparent anti-corruption guidelines:
Our commercial processes are designed to be fully transparent and comply with the strict compliance requirements of modern corporate structures.
Strategic Industry Memberships: Your Protection Against Risk
Active membership in leading industry associations safeguards the legal and professional integrity of our operations:
AMÖ (Federal Association of Furniture Removal and Logistics):
As a certified AMÖ specialist company, we stand for verified commercial and logistical expertise. Annual, neutral audits guarantee customer-oriented and reliable service in line with strict industry standards.
LBS (Association of Bavarian Freight Forwarders):
The LBS negotiates the key wage, salary, and framework collective agreements for the logistics sector. For your project, this means maximum social sustainability, fair compensation for our on-site teams, and dependable strike resilience through established collective structures.
IAM (International Association of Movers):
With access to the world’s largest network of more than 2,000 members in 170 countries, we manage global projects securely through reliable, quality-vetted partner chains.
Service Level Agreements (SLA) for Commercial Projects
In addition to external certifications, DACHSER & KOLB’s specific Service Level Agreement contractually secures clearly defined standards for large-scale projects. We define binding response times, clear communication channels, and fixed process sequences. This significantly reduces administrative friction in office and facility management.
Award-Winning Reliability for Corporate and Mid-Market Projects
The combination of ISO standards, industry association oversight, and the logistical strength of the DACHSER network is reflected in ongoing B2B recognition. In addition to top rankings in the Germany Test for “Highest Reliability” (2023/2024), regular awards from Handelsblatt as “Germany’s Best Logistics Service Providers” and the DtGV B2B Award confirm our consistently high service level.
Every commercial large-scale project comes with its own requirements for policies and processes. Are you currently in the middle of a tender process and need the right certification documents or answers quickly? Let’s discuss your specific compliance requirements together.
FAQ – Quality and Audit Questions for Procurement Teams
Do DACHSER & KOLB’s ISO certifications apply to all locations?＋
The ISO 9001:2015 certification covers our headquarters in Kempten as well as the key business hubs of Munich, Ravensburg, Frankfurt, Koblenz, Cologne, and Düsseldorf. All other locations operate strictly under the same centrally controlled system and quality standards.
What is the advantage of the FIDI FAIM PLUS certificate for international employee relocations?＋
It protects your company from compliance violations abroad. Because the audit reviews more than 200 criteria in the areas of data protection (GDPR compliance abroad), supply chain management, and anti-corruption, it guarantees legally compliant execution of global relocations.
How does DACHSER & KOLB support ESG criteria (sustainability) in B2B procurement?＋
Through our certified environmental management system in accordance with ISO 14001:2025. We document efficient resource use and offer transparent reuse and disposal processes under the “second life” principle for obsolete inventory.
How is transport security ensured for highly sensitive data and IT systems?＋
For the transport of server structures and confidential files, we use specially trained personnel and lockable, sealed security containers. Transport is carried out directly without unsecured interim storage in order to guarantee maximum protection against unauthorized access.