Podcast #14 Customer Service: Air & Sea
Today's episode is all about "culture shock". Our hosts talk about the challenges people can face when they move to another country as an expat.
True to the motto "Other countries, other customs", Mark and Aki report on the customs of the various countries. They go into more detail about intercultural training, which is designed to prevent culture shock by raising awareness of the host country's culture in advance. Finally, both presenters give you a tip for a universal gesture that is understood by all cultures.
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